Working with Difficult People

bullet Seven Types of Difficult People

bullet ABC's of Conflict Resolution

bullet Scenarios

bullet Resources


bullet Self-Awareness Links

Work & Career Tests is a career resource center that will assist you in making the right career decisions. Assistance is provided with career tests, advice and resources.

IQ Personality
    Many choices, very good!!

bullet Other Resources

Interpersonal Skills
    This source provides a wide assortment of interactive inventories related to personality, personal relationships, communications and careers. This is excellent preparation for employability. One example is a 33-item self-scoring survey on Locus of Control. Anyone interested in career planning should complete an inventory such as this one.

Balancing Work and Family
    This is a national organization that focuses on the importance of being competent at both work and home. The web-site features extensive information on issues related to balancing work and family roles and responsibilities. The institute conducts and publishes extensive research reports. It also includes information on the Fatherhood Project that is dedicated to examining the role of fathers in American society.

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