Working with Difficult People

bullet Seven Types of Difficult People

bullet ABC's of Conflict Resolution

bullet Scenarios

bullet Resources

Resources

bullet Self-Awareness Links

Work & Career Tests
http://www.testsonthenet.com/bt/work-career-tests.htm

    It is estimated that over 90% of large organisations and over 70% of small to medium organisations use some form of psychometric testing as part of their selection and assessment procedure. What would an employer find out about you?

IQ Personality
http://www.davideck.com/

    Many choices, very good!!



bullet Other Resources

Interpersonal Skills
http://www.queendom.com

    This source provides a wide assortment of interactive inventories related to personality, personal relationships, communications and careers. This is excellent preparation for employability. One example is a 33-item self-scoring survey on Locus of Control. Anyone interested in career planning should complete an inventory such as this one.

Balancing Work and Family
http://www.familiesandwork.org

    This is a national organization that focuses on the importance of being competent at both work and home. The web-site features extensive information on issues related to balancing work and family roles and responsibilities. The institute conducts and publishes extensive research reports. It also includes information on the Fatherhood Project that is dedicated to examining the role of fathers in American society.

Salt Fork Workplace Module Development Workshop HOME This page http://literacy.kent.edu/salt_fork/work_people/DealingLinks.html
and is maintained by the OLRC WWW Development Team.