Working with Difficult People

bullet Seven Types of Difficult People

bullet ABC's of Conflict Resolution

bullet Scenarios

bullet Resources

Know it All Izzy

Know it All Izzy Acts like this.

I know I know more than you.
I think I am better than you.
I will tell you anything you want to know.
Salt Fork Workplace Module Development Workshop HOME This page http://literacy.kent.edu/salt_fork/work_people/Izzy.html
and is maintained by the OLRC .