Foreword In 1994 the Ohio Department of Education's Program in Adult Basic and Literacy Education (ABLE) adopted a set of indicators of program quality. Developed as a result of the National Literacy Act of 1991, Ohio's Indicators of Program Quality are designed to help ABLE providers evaluate the effectiveness of their programs and services. The use of indicators to judge program quality is part of a decade-long process to find ways to improve ABLE programs. Although many different approaches have been tried, it has become evident that using agreed-upon indicators that focus on the entire program is better than piecemeal approaches.

This publication was produced to assist ABLE providers throughout Ohio in implementing Ohio's Indicators of Program Quality. Its contents are based on an investigation of ABLE practices that have been used successfully around the nation and world. The project was guided by an advisory board that included the following individuals: Emily Chismar, Ashtabula County Literacy Coalition; Michael Jones, Regional Supervisor, Adult Literacy and Basic Education, Ohio Department of Education; Larry Klingler, Perry County Education Service Center-ABLE Program; Karen Scheid, Ohio Literacy Network; Ramona Maharajah Smith, Columbus City Schools-JOBS Program; and Sharon Soucy, Lorain County Joint Vocational School.

Prior to publication, the guide was reviewed by the following advisory board members: Emily Chismar, Michael Jones, Larry Klingler, and Karen Scheid.

Susan Imel served as project director. Bettina A. Lankard and Sarah Nixon-Ponder identified and wrote the activity descriptions. Sandra Kerka edited and designed the publication, and Janet Ray served as word processor operator.

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