Working with Difficult People

bullet Seven Types of Difficult People

bullet ABC's of Conflict Resolution

bullet Scenarios

bullet Resources

Carroll the Complainer

I don't like it, and I won't change.
I will make them feel guilt or blame.
I won't be part of the solution; I'll be part of the problem.
Salt Fork Workplace Module Development Workshop HOME This page http://literacy.kent.edu/salt_fork/work_people/carroll.html
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