Problem-Solving HOME

Problem-solving Steps

Problem-solving Situations for Practice

Problem-solving Model for Printing

Define Problem

For this step you should:
Look at the situation carefully. Figure out what it is that you are trying to solve. This will be your problem.

Things to remember
  • Try and find the most important parts of the problem
  • Remain open-minded about the problem and its causes
  • Be as specific as possible when thinking about the problem.
    • For example - instead of saying "I hate my job," be more specific about what you don't like, maybe "I don't like working third shift."
  • This first step is just for defining the problem, not for thinking about solutions yet.
Things to avoid
  • Immediately assuming you know what the problem and solution are
  • Going directly to trying to solve the problem before thinking about it
Go to next step: Identify Options
Line Define Problem

Identify Options

Identify Best Solution

Plan How to Achieve Best Solution

Evaluate Results

Salt Fork Workplace Module Development Workshop HOME This page
and is maintained by the OLRC WWW Development Team.