Problem-Solving
Problem-Solving HOME

Problem-solving Steps

Problem-solving Situations for Practice

Problem-solving Model for Printing

Line
Plan How to Achieve Best Solution
Think about what you will have to do to get there and what resources you might need to use.

Solution: Co-worker stops making comments

Resources
  • Documentation of dates and times comments were made
  • File grievance
  • Company policy or handbook
  • Federal/state laws
Plan
  1. Take problem to immediate supervisor
  2. Explain the situation to him or her and provide documentation
  3. Follow suggested procedure
  4. Follow-up if situation does not improve
This is still the best solution, contine to the next step.

One of the other options might be better, look again. 		Line Define Problem

Identify Options

Identify Best Solution

Plan How to Achieve Best Solution

Evaluate Results

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